This document applies to the public NexViewTech website and the protected reseller portal. A signed order form, licence agreement, or other commercial agreement may add product-specific terms.
Agreement and scope
These Terms of Use (“Terms”) govern access to www.nexviewtech.com, the NexViewTech reseller portal, and related demo, activation, invoice, notification, and software-delivery functions (together, the “Services”). By accessing or using the Services, you agree to these Terms for yourself and, where applicable, the organisation you represent.
“NexViewTech”, “we”, “us”, and “our” mean the NexViewTech entity named in the applicable quote, invoice, order form, licence agreement, or other commercial agreement. If a signed commercial agreement conflicts with these Terms, that agreement controls for the conflict. Product software, activation files, and services may also be governed by product-specific licence terms.
Business use and authority
The reseller portal is intended for authorised business users, not consumers or children. You confirm that you are legally able to enter these Terms and have authority to act for the organisation associated with your account.
Accounts are created by NexViewTech administrators. There is no public registration. Access may be limited by role, account status, product assignment, feature ceiling, capacity limit, billing plan, or other policy configured for your organisation.
Accounts, passwords, and MFA
You must provide accurate account information, protect passwords and MFA devices, and promptly report suspected compromise. You may not share an individual account, bypass MFA, transfer a session, or allow an unauthorised person to use your credentials.
You are responsible for actions taken through your account unless caused by NexViewTech’s breach of an applicable obligation. Administrator sessions require password and MFA verification and can expire, be revoked, or be limited by idle timeout, browser signature, and an approved IP range.
Reseller and client responsibilities
If you submit information for a customer or client, you confirm that you are authorised to do so and have provided any notice or obtained any consent required by law. You are responsible for choosing lawful product limits and features within your assigned ceiling and for verifying client email addresses before sending credentials, activation links, or installers.
Client email templates are configurable. You must not use them for unsolicited marketing, deceptive content, unlawful material, or delivery to recipients who have not requested or reasonably expect the message. Credentials and download links are confidential and must be transmitted and stored securely.
Demo accounts
Demos are time-limited evaluation access for the approved product and may have fixed, AWS-controlled features and limits. Unless NexViewTech agrees otherwise in writing, demos are not for production, resale, safety-critical use, or service commitments to third parties.
We may limit one demo per eligible account or device, prevent attempts to reset or extend a demo through reinstallation or identity changes, and suspend a demo for abuse. Expiry does not create a right to a commercial licence or continued access.
Activation and licensing workflows
An activation request may contain an account email, product identifier, entitlement and revision state, device-binding information, public cryptographic material, attestation data, and security-state metadata. You must submit an authentic request generated by the intended NexViewTech product and must not alter, forge, replay, reverse engineer, or misuse a request or activation.
A portal status of “requested” is not approval. NexViewTech may review, correct with a recorded reason, approve, reject, or request more information. An issued activation is limited to its signed product, entitlement, licence class, dates, revision, device binding where applicable, capabilities, limits, and runtime policy. Renewal, recovery, rebind, or migration may require a new request, higher revision, and separate approval.
Workers or products described as portable remain subject to their signed runtime policy and any network or controller restrictions. An activation file does not transfer ownership of NexViewTech software or grant rights beyond the applicable licence.
Files, installers, and signed links
Downloads may be delivered through authenticated endpoints or temporary signed URLs. A displayed link is intended to remain available until its stated expiry, but cloud credentials, revocation, replacement, or security controls may cause it to expire sooner. You can request a fresh authorised link where the underlying access remains valid.
You must verify that the selected product and operating-system package are correct, follow installation documentation, preserve signatures and notices, and use only trusted NexViewTech artifacts. You may not publish private links, redistribute restricted packages, remove security controls, or install software for an unlicensed party.
Pricing, invoices, and payment
Portal estimates are based on the pricing version, product, features, limits, duration, quantity, volume tiers, and reseller adjustment recorded with the request. Prices are in the currency shown, exclude tax unless stated otherwise, and may change prospectively. A quote is not binding until accepted or incorporated into an approved order or invoice.
Billing may occur per approved activation or through a monthly review cycle assigned to the reseller. Scheduled monthly processing creates a draft for superuser review and does not issue the invoice automatically. Payment terms, taxes, purchase-order requirements, credits, refunds, and late-payment consequences are governed by the invoice and applicable commercial agreement.
You are responsible for applicable taxes and accurate billing information. NexViewTech may correct clerical or calculation errors before final issuance and will preserve the reason and relevant audit history.
Acceptable use
You must not, and must not help another person to:
- access an account, record, artifact, product, feature, or infrastructure function without authorisation;
- circumvent product permissions, channel or device limits, licence expiry, signed policy, device binding, MFA, rate limits, audit controls, or other security measures;
- probe, scan, disrupt, overload, scrape, or test the Services without prior written permission;
- upload malicious code, invalid or deceptive requests, unlawfully obtained personal data, or material that infringes another person’s rights;
- misrepresent an approval, invoice, licence, demo, installer, or affiliation with NexViewTech;
- use the Services to transmit unlawful content or operate media for which you lack the necessary rights, licences, and permissions; or
- copy, modify, reverse engineer, decompile, or derive source code except to the limited extent that applicable law does not permit that restriction.
Records, audit, and electronic communications
You agree that approvals, rejections, corrections, downloads, credential views, account changes, impersonation, pricing changes, security events, and other portal actions may be recorded in an append-only audit history. Actor and effective-admin identities are recorded separately during authorised “view as admin” sessions.
Electronic records, notices, approvals, invoices, and communications may be used to administer the relationship and, where legally permitted, as evidence of the action they record. Issued artifacts and audit history are not physically deleted through normal portal controls.
Your data and submitted material
You retain the rights you have in material you submit. You grant NexViewTech a limited, non-exclusive right to host, copy, validate, transform, transmit, and otherwise process that material only as needed to provide, secure, support, and comply with law in connection with the Services.
You confirm that submitted material is accurate, lawful, free from malware, and does not violate another person’s privacy, confidentiality, intellectual-property, or contractual rights. Do not upload secrets or data that the requested workflow does not require.
NexViewTech intellectual property
The Services, software, designs, text, graphics, trademarks, documentation, APIs, license formats, and related technology are owned by NexViewTech or its licensors and are protected by applicable laws. Except for the limited rights expressly granted in an applicable licence or agreement, no rights are transferred to you. Feedback may be used by NexViewTech without restriction or obligation, provided we do not publicly identify you without permission.
Third-party services and content
The Services rely on third-party infrastructure and may link to third-party sites or software. Their terms and privacy practices apply to their services. NexViewTech is not responsible for third-party content or for failures outside its reasonable control, but this does not limit responsibilities that cannot legally be excluded.
Availability, changes, and suspension
We may maintain, update, replace, or discontinue parts of the Services. Unless a commercial agreement provides a service level, the public website and portal are provided without a guaranteed uptime or response time.
We may restrict or suspend access where reasonably necessary to address a security risk, suspected breach, unlawful activity, unpaid amount, expired licence, product retirement, legal requirement, or material violation of these Terms. Where practicable, we will give notice and a reasonable opportunity to cure.
Confidentiality
Non-public pricing, credentials, activation files, signing and device information, private downloads, security details, customer information, and portal records may be confidential. Each party must use the other party’s confidential information only for the agreed purpose, protect it with reasonable care, and disclose it only to authorised people who need it, except where disclosure is required by law.
Warranties and disclaimers
To the maximum extent permitted by law, and except for an express warranty in a signed commercial agreement, the Services are provided “as is” and “as available”. NexViewTech disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. Nothing in these Terms excludes a warranty, guarantee, or remedy that applicable law does not allow the parties to exclude.
Limitation of liability
To the maximum extent permitted by law, neither party is liable under these Terms for indirect, incidental, special, exemplary, punitive, or consequential loss, or for lost profits, revenue, goodwill, or data, even if advised that such loss was possible.
Any aggregate liability cap, exclusions, carve-outs, or indemnities in a signed commercial agreement control. If no commercial agreement specifies a cap, NexViewTech’s aggregate liability arising from the Services will not exceed the fees paid or payable for the affected Service during the twelve months before the event giving rise to the claim. This section does not limit liability that cannot legally be limited.
Termination and effect
You may stop using the public website at any time. Portal access may be ended according to the commercial relationship or by requesting account closure. Termination does not cancel accrued payment obligations or a product licence’s signed restrictions. Provisions concerning confidentiality, intellectual property, payment, audit records, disclaimers, liability, disputes, and any terms that by nature should survive will continue.
Governing terms and disputes
The governing law, courts, and dispute procedure stated in the applicable commercial agreement apply. If no such agreement identifies them, they are determined by the law applicable to the NexViewTech contracting entity identified on the relevant quote or invoice, subject to any mandatory rights that apply to you. Before starting formal proceedings, each party should give written notice and attempt in good faith to resolve the dispute.
Changes to these Terms
We may update these Terms as the Services or legal requirements change. The revised version will be published here with a new effective date. We will provide additional notice where required for a material change. Continued use after the change takes effect constitutes acceptance to the extent permitted by law.
Contact
Questions about these Terms can be sent to info@nexviewtech.com or through the contact page. Notices concerning a commercial agreement should also be sent using the notice method specified in that agreement.
Talk to NexViewTech.
Contact us if you need clarification, an accessible copy, or help with a privacy request.